Commercial HVAC Tech

About the Role

The Commercial HVAC Technician is a hands-on, field-based role focused on servicing, diagnosing, repairing, installing, and maintaining a wide range of HVAC systems across commercial facilities, including high-rise condominiums, schools, and large campuses. Responsibilities include executing Preventive Maintenance (PM) programs, performing retrofits and changeouts, and ensuring equipment operates at peak efficiency. This position requires strong technical ability, excellent documentation skills, and professional interaction with customers and team members.

Responsibilities

• Service and maintain a wide range of HVAC equipment, including:
  • Cooling Towers
  • Chillers
  • Water Source Heat Pumps (WSHP)
  • Split Systems and Mini Splits
  • Water Pumps and Boilers
  • Rooftop Units (RTU)
• Perform all service types:
  • Preventive Maintenance (PM)
  • Retrofits and Changeouts
  • Troubleshooting and Diagnostics
  • New Installations
• Read and interpret mechanical and electrical plans/drawings for accurate execution.
• Provide exceptional customer service through professional communication and clear updates.
• Maintain accurate and detailed documentation in the company CRM for all service requests and completed work orders.
• Work collaboratively with ABC Mechanical leadership, subcontractors, and vendors.
• Ensure proper van stock inventory management and maintain an organized and clean service vehicle.
• Comply with all safety regulations, company SOPs, and industry best practices.
• Mentor and assist junior team members when required.
• Follow federal and state laws, as well as established company policies.

Requirements

• Minimum high school diploma or GED required; continuing education in HVAC, construction, or facilities management preferred.
• Minimum of 5 years of experience in commercial HVAC service and maintenance.
• EPA Universal Certification required; NATE or equivalent certifications welcome.
• Valid driver's license with clean driving record.
• Technical knowledge of VFD controls and low-voltage troubleshooting/control wiring.
• Ability to supervise and oversee subcontractors during repairs or installs.
• Strong mathematical, administrative, and organizational skills.
• Excellent communication skills (verbal and written).
• High drive, accountability, and a "can do" team-first attitude.
• Computer proficiency, including Microsoft Office and CRM systems.
• Ability to lift 50+ lbs., work at heights, and perform physically demanding tasks.
• Possible travel required to off-site locations, including overnight trips.

Performance Expectations

• Ensure HVAC systems are maintained to industry standards with strategies that enhance building efficiency.
• Track, document, and report on open projects, preventive maintenance, parts, tools, mileage, and labor weekly/monthly.
• Execute oversight of special projects, assist with construction/retrofit issues, and maintain consistent communication with customers.
• Deliver solutions, not just repairs—approach every call with a focus on diagnosing root causes and preventing future issues.

Work Environment

• Field work involving climbing ladders, working in tight spaces, roof areas, and driving.
• Reasonable accommodations may be made to enable people with disabilities to perform essential functions.

Physical Demands

• Travel within or outside of Florida.
• Exerting up to 50 pounds of force frequently to move objects or materials.