Hvac Tech

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work®. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. As North America’s leading provider of complete temporary space solutions, we serve customers across 260+ locations in the United States, Canada, and Mexico.

About the role

The HVAC Technician is responsible for the safety and quality of work associated with Get Ready and HVAC activities for all WillScot products. This includes assisting with HVAC plan layouts, installations, and maintaining and repairing heating, ventilating, and air conditioning systems in the units. The HVAC Technician is expected to fully comply with all Williams Scotsman policies and all relevant laws and regulations. Success in this role depends on conducting branch operations activities in a safe, cost-efficient, and high-quality manner.

Responsibilities

• Acts in accordance with Williams Scotsman Safety, Transportation, and Environmental Policies.
• Leads and promotes employee health and safety by creating a safer workplace, conducting training and observations, and performing regularly scheduled assessments of the branch.
• Attends periodic safety meetings and maintains a clean and organized work area.
• Operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points.
• Ensures trailers are ready for scheduled delivery dates with high first-time quality, within established accuracy parameters of +/- 10%.
• Performs repairs and modifications to all products, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and other facets of modular building repair.
• Plans new or modified installations to minimize waste of materials and provide access for future maintenance.
• Monitors HVAC systems and operations, ensuring routine preventive maintenance is performed according to established schedules.
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks.
• Performs HVAC system checks and maintenance per company guidelines and repairs faulty equipment or systems.
• May conduct service calls and provide courteous customer service in branch territories as required.
• Uses the Net Promoter System (NPS) to provide timely correspondence and address internal issues.
• Ensures on-time, in-full deliveries and returns.
• Drives high levels of product quality (under 60-day call and first-time quality).
• Builds strong relationships with internal and external customers to ensure smooth operations and customer satisfaction; explains all repairs and services to customers.
• Closes multi-sectional units and ensures doors and windows are secured on the idle fleet.
• Assists in ordering materials and unloading material deliveries.
• Performs forklift operations, office maintenance, and repair as assigned.
• Provides training and direction to other service personnel to ensure standard work instructions, best practices, work orders, timesheets, and company guidelines are followed.
• Other duties may be assigned.

Requirements

• High School diploma or equivalent is required.
• Ability to work independently in a fast-paced environment is a must.
• Some knowledge of computers is necessary, along with good communication skills for dealing with customers, salespeople, contractors, shop personnel, and Williams Scotsman employees at various branch locations.
• Must have knowledge and experience with HVAC equipment and appliances; must hold appropriate licenses as required by law.
• Carpentry knowledge and experience are required; electrical, plumbing, and welding experience is helpful.
• A current valid driver’s license and a good driving record are required.

Benefits

• Medical, dental, and vision insurance.
• Disability and life insurance.
• Paid time off, including company holidays.
• Tuition reimbursement.
• Retirement savings plan with company match.
• Variable pay opportunities, including commission, bonus, and performance rewards.