Commercial HVAC Service Agreement Sales Representative - St. Louis
Carrier · Maryland Heights, MO · 1 mo ago
Hybrid$79k–$158k/yrFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content.
We need to parse the posting.
First, there is an "About Carrier" paragraph (company description). Not needed as a heading? Possibly not needed because it's not a section heading we need to output. The instructions: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." Also "Prefer a few substantive sections over many thin ones." So we can include sections like About the role (maybe from "About This Role"), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to extract content.
Let's read the posting:
- About Carrier (company description). Not needed as a section? Could be part of "About the role"? Probably not. The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include "About the role" heading with content from "About This Role". That seems appropriate.
- "About This Role" paragraph: "As a Commercial HVAC Service Agreement Sales Specialist, you will be responsible for driving the growth of our recurring revenue account base. This role is ideal for a high-energy, customer-focused sales professional who excels at building relationships, delivering outstanding service, and working alongside cross-functional teams. If you are adept at assessing both the immediate operational needs and long-term facility goals of your clients, this is the opportunity for you. You will act as a key representative in the field, connecting building owners and facility managers with tailored preventative maintenance solutions. By evaluating facility equipment and understanding client budgets, you will secure new service agreements that ensure long-term building performance, reliability, and efficiency."
- "Role Location": "This role will predominantly be out in the field with customers and based in St. Louis, MO and support customers and growth. The role will support in St. Louis, MO into Des Moines, IA on Service Agreement Growth." This is location info; maybe not a required heading but could be part of About the role? Not needed.
- "This Role Offers Lucrative Earnings & Vehicle Program: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle).Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth.Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team.Career Advancement: Structured development paths built to advance your career into leadership or other business areas"
- Then "Key Responsibilities" list with many bullet-like sentences.
- Then "Required Qualifications": list.
- Then "Preferred Qualifications": list.
- Then "Sales at Carrier" bullet list: Lucrative Commission Plan Structure..., Company Car Program..., Technical Sales Training Programs..., Lead Generation Programs..., Balance of Account Management..., Strength..., Development path...
- Then "Pay Range": "The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed."
- Then "Other Compensation": "This position may be entitled to short-term cash incentives, subject to plan requirements."
- Then "Benefits": list.
- Then other boilerplate to remove: EEO, Accommodations, Application Deadline, Privacy Notice, AI note.
We need to output sections only when there is real specific content.
Potential sections:
- About the role: combine "About This Role" paragraph plus maybe location? Could include location as part of About the role? Might be okay.
- Responsibilities: from "Key Responsibilities" and also the repeated sentences after that (some duplicates). Need to preserve all substantive info, but we can deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should not drop details, but we can combine similar points? Might be okay to keep them as separate list items even if similar. However we should avoid duplication? The instruction says remove duplicated lines. So we should deduplicate identical lines. There are many repeated sentences: "Prospect, research, and qualify potential clients using Carrier’s installed base, referrals, internal leads, and site surveys." appears twice with slight variation. We need to keep unique content.
We need to extract list items from responsibilities.
Let's parse responsibilities block:
"Key Responsibilities Prospecting & Lead Generation: Prospect, research, and qualify potential clients using Carrier’s installed base, referrals, internal leads, and site surveys.Consultative Selling & Surveys: Perform facility walkthroughs to assess equipment, evaluate customer needs, and present tailored service agreement proposals.Pipeline & CRM Management: Utilize Salesforce CRM to log activities, manage opportunity strategies, track backlog, and maintain accurate sales forecasting.Cross-Functional Collaboration: Partner closely with internal operations teams to ensure seamless service agreement delivery and resolve customer issues effectively.Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer service agreements.Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.Develop proposals to address customer’s needs to close sales.Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting, and timely follow-up.Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Service Agreements and resolve customer issues.Demonstrate high energy, resilience, accountability, and a strong commitment to meeting customer expectations and delivering on business commitments."
We need to split into list items. Many are sentences separated by periods but no clear bullet. We'll treat each sentence as a list item.
Let's extract unique sentences:
1. Prospect, research, and qualify potential clients using Carrier’s installed base, referrals, internal leads, and site surveys.
2. Perform facility walkthroughs to assess equipment, evaluate customer needs, and present tailored service agreement proposals.
3. Utilize Salesforce CRM to log activities, manage opportunity strategies, track backlog, and maintain accurate sales forecasting.
4. Partner closely with internal operations teams to ensure seamless service agreement delivery and resolve customer issues effectively.
5. Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
6. Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer service agreements.
7. Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
8. Develop proposals to address customer’s needs to close sales.
9. Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting, and timely follow-up.
10. Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
11. Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities.
12. Collaborate with operations to deliver quality results on Service Agreements and resolve customer issues.
13. Demonstrate high energy, resilience, accountability, and a strong commitment to meeting customer expectations and delivering on business commitments.
Check duplicates: #1 and #5 are similar but not identical (one says "using Carrier’s installed base, referrals, internal leads, and site surveys." other says "utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.") Both are distinct enough to keep.
#3 and #9 both about CRM usage but slightly different: #3: Utilize Salesforce CRM to log activities, manage opportunity strategies, track backlog, and maintain accurate sales forecasting. #9: Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting, and timely follow-up. Both distinct.
#4 and #12 both about collaborating with operations: #4: Partner closely with internal operations teams to ensure seamless service agreement delivery and resolve customer issues effectively. #12: Collaborate with operations to deliver quality results on Service Agreements and resolve customer issues. Slightly different; keep both.
Now Required Qualifications:
"High School Diploma or GED.
3 years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
Valid driver’s license and ability to meet company driving requirements, where applicable."
We'll make list items.
Preferred Qualifications:
"Bachelor’s degree in Engineering, Construction, Facility Management, or Business
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
HVAC industry knowledge
Strong communication skills and ability to present to clients and key stakeholders
Strong team building and relationship building ability and desire"
Make list.
Skills: Not explicitly a separate section, but we could combine some from Preferred Qualifications? The instruction includes Skills as a possible heading. We could create a Skills section from the preferred qualifications that are skills: strong communication skills, ability to present, team building, relationship building, HVAC industry knowledge, aptitude to understand building mechanical system basics, etc. But we already have Preferred Qualifications; maybe we can keep Preferred Qualifications as a section and not create Skills unless we have explicit skills list. The posting does not have a separate "Skills" heading. We could still create a Skills section if we extract skill-like items from Preferred Qualifications and maybe from Responsibilities. However instruction: "Prefer a few substantive sections over many thin ones." So maybe we skip Skills section and keep Preferred Qualifications.
Benefits: list from "Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability: Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition Assistance"
We need to parse into list items. The text is messy with missing spaces. We'll split by semicolons and colons.
Let's extract:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
We'll make each