Commercial Collector

Onsite — Marietta, GA

About the role

We're seeking an experienced Commercial Collections Specialist to manage business-to-business accounts receivable and keep our commercial portfolio current. This is a relationship-driven, high-touch role centered on ongoing B2B customer accounts.

Responsibilities

• Manage a portfolio of commercial (B2B) accounts, following up on past-due invoices by phone and email
• Build and maintain professional relationships with business customers and internal partners
• Negotiate payment arrangements, resolve disputes and short-pays, and secure firm commitments to pay
• Research and reconcile account discrepancies in coordination with billing, sales, and credit
• Document all activity and keep accurate account notes in the ERP/accounting system
• Escalate high-risk or aged accounts and recommend next steps (credit holds, third-party placement, etc.)
• Report on aging, DSO, and collection results

Requirements

• 3+ years of commercial / B2B collections experience — required
• Comfortable owning a high-touch portfolio and having professional, solutions-oriented conversations with business clients
• Strong Excel skills plus experience in an ERP or accounting platform (SAP, Oracle, NetSuite, QuickBooks, etc.)
• Solid grasp of the order-to-cash / AR cycle
• Organized, self-directed, and steady under deadline pressure

What we're not looking for

• Consumer collections
• Medical / healthcare collections
• Skip tracing or locating non-responsive debtors

We're specifically looking for someone from a commercial, relationship-based AR environment.

Pay

$25 - $27 / yr