Collector, Associate

Summary

The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow.

Essential Tasks

• Must possess excellent communication skills and the ability to practice proper phone and email etiquette
• Ability to read, understand and follow oral and written instructions
• Familiar with medical terminology and insurances HCPC/ICD-9 codes
• Documents activities in the systems in an efficient, accurate and timely manner
• Ensures the billing activity is handled correctly
• Able to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments
• Able to edit and resubmit claims for payment
• Prepares and reviews clean claims for submission to various insurances either electronically or by paper
• Provides feedback to Group Team Lead regarding issues regarding accounts
• Conducts routine tasks as directed; works under clearly defined guidelines
• Contributes to specific objectives and outcomes as directed
• Able to multitask, working multiple claims, calling insurance companies, and using multiple systems to resolve claims
• Able to read and understand Explanation of benefits (EOB/EOP) from payers
• Able to maneuver through online payer portals for patients and claims information

Teammate Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Taemate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

Pay

The anticipated salary range for this position is $21.00 - $22.00 hourly.

Schedule

N/A

Qualifications

N/A

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

N/A