Commercial Business and Financial Services Officer - Full Time - Onsite (AK)

Responsibilities

• Maintains strong relationships with commercial and business members to retain and grow membership.
• Provides timely processing of commercial and business loan and account transactions.
• Opens and closes all types of deposit and loan accounts, posts transactions, and ensures proper documentation.
• Recommends and cross-sells additional products and services to members.
• Reviews high-profile commercial member accounts weekly to secure ongoing membership.
• Collaborates with the retail and Small Business teams to offer and enhance commercial and business products and services.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains confidentiality with member information.
• Treats co-workers and members with respect.
• Supports and participates in credit union member community activities.

Qualifications

• 18 months Financial institution experience with prior loan experience and reaching service and performance goals.
• Proven ability to generate business while participating in community business development.
• Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
• Excellent customer service and problem resolution skills.
• Proficient with PC and demonstrated ability to use Microsoft applications including Outlook, Word, and Excel.
• Excellent verbal and written communication skills in person and over the phone.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement