Commercial Account Executive - Manufacturing / Retail & Consumer Goods

About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The role involves engaging with existing customers and new leads to sell the Salesforce Customer 360 platform. You will build positive, trusted relationships with key team members and C-suite decision makers, and coordinate internal Salesforce resources to meet customer business needs.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Build and deliver presentations to customers
• Strategize with a large extended team
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Requirements

• Average of 5-10 years of full cycle sales experience, with at least 3 in the field
• Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts
• Ability to build and deliver presentations to your customers
• Experience in building and delivering presentations to your customers
• Experience in strategizing with a large extended team

Qualifications

• Ability to build and deliver presentations to your customers
• Experience in strategizing with a large extended team

Skills

• Strong communication and relationship-building skills
• Ability to manage multiple accounts and prioritize tasks effectively
• Knowledge of Salesforce products and platforms
• Ability to adapt to different customer segments and industries

Benefits

At Salesforce, you'll enjoy a comprehensive benefits package including:

• Time off programs
• Medical, dental, and vision insurance
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Pay

The typical base salary range for this position is $77,550 - $189,350 annually. Specific ranges vary by location.

Schedule

This role is typically full-time, but may be office-based, office-flexible, or remote depending on the team.