Command Center Operator (Control Room Controller)

Duties & Responsibilities

• Perform accurate timekeeping in HR management system and submit on time per payroll deadlines.
• Remotely control and monitor system operations, alarms, video surveillance and communications of saltwater disposal, solids disposal and pipeline systems.
• Recognize and respond to abnormal conditions on operating systems, subsystems and supporting infrastructure and assets.
• Interpret SCADA, HMI, systems and visualizations to make informed operational decisions and/or actions.
• Respond to and dispatch alarms by priority in a timely manner and follow Alarm Management response guidelines.
• Evaluate and respond to emergency and non-emergency phone calls and initiate action or emergency response, as appropriate.
• Conduct a complete and thorough shift turnover of operations prior to a relief controller assuming responsibility of control room operations.
• Interact with customers and field personnel to dispatch incoming production water loads to facilities.
• Maintain a recurring daily shift record of events as it relates to operations and field facility/pipeline activities.
• Dispatch, track and record oil sales.
• Generate, interpret and communicate reports as needed.
• Maintain process safety awareness across all NGL systems and facilities.
• Take action to ensure maintenance requirements are addressed, dispatched, and resolved.
• Communicate to all levels of the organization regarding urgent operational matters.

Position Qualifications

• Exceptional communication skills and demonstrated ability to think during emergency situations.
• Understanding of oil field logistics, operations and personnel.
• Understanding of facility automation and operations.
• Maintain a high level of mental alertness and situational awareness and be capable of quickly processing and reacting to incoming information from multiple field sensors and systems.
• Able to multi-task and work under pressure.
• Knowledge of the Ignition SCADA platform is a plus.
• Able to visually monitor several computer screens in a control room environment for twelve (12) hour rotating shifts.
• Strong analytical and problem solving skills.
• Strong ability to interact with all levels of management and non-management.
• Able to be available 24/7 with quick response during call outs.
• Fluent with Microsoft Office applications.
• Able to work in a small team environment.

Experience/Education

• Associates degree in a relevant field is required.
• Bachelors degree is preferred.
• 8-10 years in the oil and gas/energy industry is strongly preferred.
• 1-2 years working in a control room is strongly preferred.
• 1-2 years of experience working with SCADA systems and Automation technologies is strongly preferred.

Physical Requirements

• Regularly in an office environment.
• The noise level in the work environment is usually quiet to moderate.
• This position is required to be performed at the work site during regularly scheduled hours.
• Physical presence at the work site is required.

Working Environment

• While performing the duties of this Job, the employee is:
• Regularly in an office environment.
• The noise level in the work environment is usually quiet to moderate.
• This position is required to be performed at the work site during regularly scheduled hours.
• Physical presence at the work site is required.

Benefits

• Paid time off;
• medical, dental, vision, and life insurance;
• short-term and long-term disability insurance;
• retirement plan with company match;
• flexible spending account;
• employee assistance program.

Equal Opportunity Employer

NGL is proud to be an Equal Opportunity Employer. NGL will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by applicable law.