Command Center Operator

Position Summary

This position provides a safe and secure environment by monitoring the building control systems and by foot patrol of the Arena.

Position Responsibilities

• Maintains a 24-hour patrol of all Arena areas, as assigned
• Observes and operates the lighting, mechanical, and computerized alarm/monitoring systems
• Checks doors and other secured areas
• Affords assistance in maintaining back-of-house areas of the Arena
• Answers and responds to alarms
• Checks for hazards and implements safety programs
• Distributes Visitor Badges
• Maintains detailed logs of visitors, incidents, and related activities and writes reports as needed
• Monitors receipt of all parcels sent to the Arena through the loading area, including the load-in and load-out of all equipment during events
• Answers calls during Administration off-hours
• Works with Event Security during hockey games and other events assisting with bag checks, etc.
• Performs other tasks as assigned

Work Contacts

Daily contact with the Operations Manager, Arena Staff, Delivery Persons, Arena Visitors

Qualifications

• Must have no criminal record; must pass a HireRight Background Check in compliance with company policy
• Must possess the knowledge of security principles and practices
• Must possess experience in the building control field and/or law enforcement
• Must possess the ability to access all areas of the Arena on foot, follow directions, and work independently and as part of a team
• Must possess the ability to read, write, and communicate effectively and assertively
• Must possess the ability to work a flexible 8-hour schedule to include days, nights, weekends, and holidays and have reliable transportation
• Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training