Comfort Advisor - Generator Sales

Essential Functions & Responsibilities

• Conduct warm in-home and on-site consultations to assess customer power needs, existing electrical infrastructure, and optimal generator placement.
• Perform load calculations and develop site-specific proposals, including basic CAD drawings or hand-drafted site layouts depicting generator placement, transfer switch location, fuel source routing (natural gas/propane), and clearance requirements per NEC and local AHJ standards.
• Sell residential and light commercial standby generator systems (Generac, Kohler, Briggs & Stratton, Cummins/Onan, or equivalent).
• Sell portable and inverter-type generators for residential and small commercial applications.
• Sell automatic transfer switches (ATS), manual transfer switches, load management modules, and whole-home surge protection.
• Sell annual service agreements, preventive maintenance plans, and extended warranty/membership packages.
• Build and present all estimates within ServiceTitan using the company pricebook — including Good/Better/Best option configurations — to deliver a consistent, professional in-home sales experience.
• Leverage ServiceTitan's visual presentation tools to walk customers through equipment options, pricing tiers, financing offers, and service agreement bundles at the point of sale.
• Obtain customer signature and collect payment or financing authorization within ServiceTitan before leaving the job site.
• Maintain accurate records of all estimates, proposals, signed contracts, and installation schedules within ServiceTitan.
• Monitor personal sales performance within ServiceTitan reporting — including estimate volume, close rate, average ticket, and option attachment rate — and come prepared to review metrics in weekly sales huddles.

Requirements

• Minimum of 3 years of experience in generator sales, generator service/installation, or a closely related electrical or power generation field.
• Demonstrated knowledge of standby generator systems, automatic transfer switches, load calculations, and fuel delivery systems (natural gas and LP).
• Experience producing or reviewing site layout drawings or CAD-assisted plans (AutoCAD, SketchUp, Nearmap, or similar tools preferred).
• Valid driver's license with a clean driving record.
• Strong consultative sales skills with a track record of in-home or on-site closing performance.
• Excellent problem-solving skills and ability to assess complex electrical and structural site conditions independently.
• Strong customer communication skills — able to clearly explain technical solutions to non-technical homeowners and facility managers.
• Proficiency in ServiceTitan (or ability to achieve proficiency within 30 days) — specifically estimate building, Good/Better/Best presentation, pricebook navigation, financing integration, and job closeout.
• Familiarity with permitting processes, AHJ requirements, and utility coordination a plus.
• Generac, Kohler, or equivalent manufacturer sales/product certification preferred (or willingness to obtain within 90 days of hire).