Collision Estimator / Sales Manager — OEM Certified Shop

About the role

This is NOT an entry-level estimator position. We are a fast-paced, OEM-certified collision repair facility looking for someone who can:

• build customer trust,
• drive revenue,
• negotiate effectively,
• identify missed operations,
• and help properly manage today’s increasingly complex repairs.

Responsibilities

• Write complete and accurate repair plans using CCC One
• Manage customer communication from intake through delivery
• Convert inbound leads into scheduled appointments and sold repairs
• Negotiate supplements with insurance companies
• Identify missed damage and revenue opportunities
• Follow up consistently on unsold estimates
• Clock in with production, parts, and management teams
• Help maintain high CSI and online review performance
• Represent the professionalism and standards of an OEM-certified repair facility

Requirements

• Collision estimating experience preferred
• CCC One experience preferred
• Strong communication and negotiation skills
• Sales-oriented mindset with urgency and follow-through
• Ability to perform under pressure in a fast-paced environment
• Organized and detail-oriented
• Competitive, accountable, and goal-driven
• Team player with a professional appearance and attitude

Qualifications

• Highly motivated and self-starter
• Results-driven with a proven track record of success
• Ability to work independently and as part of a team
• Strong interpersonal and communication skills
• Passionate about automotive repair and collision work

Skills

• Proficient in CCC One
• Excellent negotiation and communication skills
• Ability to prioritize tasks and manage time effectively
• Strong organizational and analytical skills

Benefits

• Competitive base pay + performance incentives
• High earning potential for top performers
• Modern, fully equipped OEM-certified facility
• Ongoing training and career development
• Stable workflow and growth opportunity
• Supportive but high-accountability culture

Pay

• Competitive base pay + performance incentives

Schedule

• Full Time