Automotive Collision Center Estimator / Assistant Manager

Responsibilities

• Greet customers and perform thorough vehicle damage inspections
• Prepare accurate repair estimates using CCC ONE or similar estimating software
• Communicate with customers and insurance companies throughout the repair process
• Write supplements and update repair estimates as needed
• Collapse coordination with technicians, parts personnel, and insurance adjusters to ensure repairs stay on schedule
• Maintain accurate repair documentation, photos, and repair authorizations
• Deliver an exceptional customer experience from estimate through final vehicle delivery

Qualifications

• Minimum of 2 years of collision estimating, collision repair, or body shop experience
• Experience using CCC ONE or similar estimating software preferred
• Strong understanding of collision repair procedures and insurance estimating
• Excellent communication, organizational, and customer service skills
• Able to manage multiple priorities in a fast-paced environment
• Valid driver’s license with a clean driving record

Preferred Qualifications

• Previous leadership, shop foreman, or management experience in a collision center
• I-CAR, ASE, or OEM certifications
• Experience working with DRP programs and insurance partners
• Bilingual (English/Spanish) is a plus