Collision Center Estimator / Assistant Manager

What You’ll Do

• Collision Estimating Responsibilities
  • Greet customers and assess vehicle damage in a professional, customer-focused manner
  • Write accurate repair estimates using CCC One (or similar software)
  • Communicate with insurance adjusters and customers for approvals and supplements
  • Cook up coordination with parts and repair teams to ensure efficient workflow
  • Maintain thorough documentation, including photos and repair authorizations
  • Keep customers informed throughout the repair process and assist in vehicle delivery
• Assistant Manager Responsibilities
  • Support the Collision Center Manager in daily operations and team leadership
  • Supervise and motivate technicians, estimators, and support staff
  • Aid in estimate writing, supplements, final billing, and job scheduling
  • Maintain DRP compliance and insurer communications
  • Ensure timely, high-quality repairs and strong customer satisfaction scores
  • Support hiring, onboarding, and training of new team members
  • Help enforce shop safety, cleanliness, and compliance standards

What We’re Looking For

• Open to candidates at different stages in their collision repair careers
• Whether you're an experienced estimator or looking to step into a leadership role, we'd love to hear from you

Minimum Qualifications

• 2+ years of experience in collision estimating or auto body repair
• Experience with CCC One (preferred) or other estimating software
• Strong communication, organizational, and time-management skills
• Knowledge of repair procedures and industry terminology
• Valid driver’s license and clean driving record

Preferred Qualifications

• 3+ years in collision operations, with 1+ year in a supervisory or lead role
• I-CAR certification or willingness to become certified
• DRP experience and insurer relationship management
• Bilingual (Spanish/English) skills are a plus

Why Shottenkirk Fort Madison?

• Competitive pay + performance-based bonuses
• Health, dental, vision, and 401(k) with company match
• Paid time off and holidays
• Career advancement within the Shottenkirk Automotive Group
• A strong, team-first culture with local leadership and regional support

Job Details

Join a Trusted Name in Automotive Excellence

At Shottenkirk Fort Madison, we’re not just repairing vehicles—we’re building trust, developing careers, and keeping our community on the road.

Whether you’re ready to lead or continue growing in collision estimating, this is your opportunity to thrive in a supportive, fast-paced environment.

Apply today and drive your future forward with Shottenkirk Fort Madison.

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.