Collision Center Admin Assistant

About the role

Full-time position supporting bodyshop operations with a focus on customer service and administrative coordination.

Responsibilities

• Answer phones and handle incoming calls
• Interact with customers, including intake of vehicles with review of damages and obtaining signed work authorization forms
• Pull vehicles around to the bodyshop as needed
• Make follow-up calls to customers regarding repair status
• Coordinate delivery of completed vehicles to customers
• Collect deductibles from customers and process payment receipts
• Interact with insurance companies regarding claims and repair status
• Set up rental reservations for customers
• Answer customer questions about repair status