Collision Center Manager

Responsibilities

• Quality Control
• Meeting and exceeding DRP objectives
• Manage estimators, CSR, and techs
• Manage Accounts Receivable
• Manage Open ROs
• Maintain proper amount of work in process
• Set and meet monthly top line sales goals
• Update customers on the process of their repair
• Review final product with customer
• Handle any customer complaints
• Manage team including recruiting, hiring and termination
• Work together with the sales, parts and service departments
• Maintain a clean work environment including a clean shop and tools
• Minimize and track any waste, including rework
• Maintain proper KPIs for Labor, Parts, Sublet and Material

Requirements

• Two years management experience
• PA Motor Vehicle Damage Appraisers License
• Some experience with CCC One

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retailer plan
• Vision insurance