Collision Manager
Tesla · Raleigh, NC · 1 mo ago
On-siteManagementFull-time
What You'll Do
- Provide effective supervision and coaching to all site shifts to meet quality and facility goals.
- Maintain shop records and inventories.
- Manage the flow of work through the facility.
- Act as the process leader for assigned site.
- Define and improve work standards with input from technicians and the team.
- Lead, coach, and develop a highly engaged team.
- Ensure work standards are current and accurate.
- Monitor employees to ensure they follow safety regulations and the collision center's safety program.
- Work with employees to resolve technical and personnel issues.
- Schedule staff to meet facility needs and allow for vacations and time off according to company policies.
- Select team members and ensure they receive required training.
- Hold regular one-on-one development meetings to support their professional growth and career advancement.
- Monitor training needs for the team and individuals, and coordinate training with training team resources as needed.
- Provide effective daily communication to align all team members on goals.
- Share any issues that affect the facility or the overall organization.
- Partner with the Regional Manager to scale and grow shop production to meet company targets, and work collaboratively with key partners.
- Perform other duties as assigned by the Regional Manager to support the business.
What You'll Bring
- 5+ years of experience leading a collision center, refurbishment center, service center, or similar.
- 5-10+ years of collision technical experience or aptitude preferred.
- Able to meet deadlines and be accountable for quality and quantity.
- Able to manage multiple tasks with competing priorities, set and achieve goals, lead group root-cause problem-solving, and develop quick countermeasures.
- Able to interact effectively with customers as needed.
- Excellent interpersonal and communication skills.
- Experience with Microsoft Office and understanding of repair estimates.
- Valid driver's license preferred.
Benefits
- Competitive pay.
- Medical plans with $0 payroll deduction.
- Family-building, fertility, adoption and surrogacy benefits.
- Dental (including orthodontic coverage) and vision plans with a $0 paycheck contribution.
- HSA Contribution when enrolled in the High-Deductible medical plan with HSA.
- Flexible Spending Accounts (FSA).
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
- Company-paid (Health Savings Accounts) HSA Contribution.
- Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period).
- Employee Assistance Program.
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays.
- Back-up childcare and parenting support resources.
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
- Weight Loss and Tobacco Cessation Programs.
- Tesla Babies program.
- Commuter benefits.
- Employee discounts and perks program, Tesla.