College Intern - Summer 2027 - Desktop Support

About the role

The Summer College Internship Program is a 10‑week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of the company. Interns work on meaningful projects, are mentored by their respective managers, and continue to develop throughout the summer. Through the program interns can attend development workshops focused on key business concepts. Interns may work within skills‑based tracks such as Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non‑technical and/or technical degree programs. This is a paid 10‑week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week). Interns may reside in either a technical or non‑technical area. Development workshops are provided to help with the transition from school to the corporate environment. Housing is not provided as part of the program.

Responsibilities

• Primary project: working on the laptop refresh program – prepping laptops in the Desktop Lab in Syracuse.
• Prepping laptops includes imaging, installing software, and assisting users with any transfer of data.
• Reaching out to employees in the Syracuse region to schedule time to come in for a new laptop.
• Working with the Syracuse Desktop Team members; after training, largely working independently with the tools needed.
• Works with a mentor and supports key strategic projects.
• Completes work assignments based on business needs, departmental priorities, and individual qualifications.
• Performs a mix of technical and/or non‑technical tasks covering a broad range of business‑related projects.
• Creates and delivers presentations at completion of internship.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains confidentiality and protection of member privacy in accordance with company policies.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Requirements

• Desired Majors/Degree Programs: Computing Sciences & Information Technology (e.g., Computer Science, Software Engineering, IT Networking, Cybersecurity, etc.) or similar degree programs.
• Preferred (but not required) experience: good organizational skills; excellent communication skills; prior experience in a tech support role (college Help Desk for example) is a plus.
• High School diploma along with proof of continuous college enrollment (enrolled in a full‑time undergraduate or graduate degree program).
• Must be in good academic standing.
• Excellent written and verbal communication skills, with ability to interact with technical and non‑technical audiences and interface with staff at all levels of the company.
• Ability to multitask in a fast‑paced environment while maintaining strong attention to detail.
• Ability to work well in a team, establishing good working relationships with peers.
• Demonstrates strong organizational, analytical, problem‑solving and prioritization skills.
• Proactive approach to work, displaying creativity and flexibility in completing