Student Opportunities - IT Desktop Support Internships - Summer 2027 (Onsite)

About the role

The Cincinnati Insurance Companies are seeking undergraduate interns for our IT Desktop Support Intern(s) for Summer 2027. This role is onsite and based out of our Headquarters in Fairfield, Ohio.

What you'll do

• Learn new development tools and technical stacks with hands on development projects
• Build/configure Windows workstations for associates
• Perform advanced software/hardware troubleshooting and diagnostics
• Troubleshoot and respond to user questions
• Track and update open calls and/or escalate problems
• Assist with documenting, maintaining, upgrading or replacing hardware and software systems
• Assist with business activities and processes
• Participate and contribute to team meetings, presentations, and projects
• Research emerging trends, data analysis, and evaluate options
• Generate reports, promotional/educational materials, and other work products
• Serve internal and external customers

Qualifications

• Enrolled as a full-time, undergraduate student at an accredited college/university (2nd year or above preferred)
• All majors are welcome to apply
• Collegiate transcripts required with submission of candidate profile (unofficial are acceptable)
• In good academic standing (cumulative GPA: 3.0 or higher preferred)
• Must be able to work up to 40 hours per week
• Proficient in Microsoft Office tools and related software
• Understanding of computer networks (TCP/IP protocol, load balancing, monitoring, etc.), Linux/Windows server platform, virtualization, cloud computing concepts
• Understanding of front-end/back-end or full-stack development concepts
• Effective communication skills with the ability to effectively explain technical concepts to non-technical audience
• Ability to interact effectively with management and colleagues to prioritize and organize work
• Willingness to continually learn new technologies, skills, and improved processes
• Reliable and service-oriented mindset

Pay

Begins at $18 per hour and is based on the applicant's education, experience, knowledge, skills, and abilities.

Additional information

Please attach a copy of your college transcript(s) with application. Unofficial transcripts accepted. Candidates should have the ability to work in the United States for an unlimited amount of time without sponsorship. Our company is not currently hiring interns for this role if they will need sponsorship at any time in the future, including Optional Practical Training (OPT) or Curricular Practical Training (CPT).