Collections Specialist - Credit Union

Role Overview This position involves engaging members through effective communication to resolve delinquent accounts, minimize losses, and maintain high-quality member service. Responsibilities include loan and share loss prevention, handling specialty collections such as bankruptcy, foreclosure, modifications, repossession, and credit disputes. The role requires reviewing credit reports, documenting collection activities accurately, and completing ongoing training. Qualifications & Skills Candidates should have a high school diploma or equivalent, with 2-4 years of related collections experience or training. Knowledge of federal and state collection laws, proficiency in Microsoft Office, strong problem-solving, communication, and negotiation skills are essential. Key Attributes The role demands professionalism, attention to detail, and the ability to handle sensitive situations effectively. Decisions involve assessing credit issues and applying appropriate collection strategies. Honda offers competitive pay, comprehensive benefits, career advancement opportunities, and additional perks like tuition assistance and wellness programs. The employer values diversity and is committed to equal opportunity employment.