Credit Collections Specialist

About the role

We are seeking a professional Credit Collections Specialist to work with a local financial institution on an ongoing temporary basis. The position could possibly turn into long term permanent for the right candidate.

Responsibilities

• Monitoring delinquent consumer accounts
• Contacting customers via phone, email and written correspondence to help resolve balances
• Providing customer service by maintaining a positive, professional relationship with members while discussing sensitive, personal financial circumstances
• Negotiating repayment plans and settlements
• Documenting all collections activities
• Other duties as assigned

Qualifications

• Minimum one year financial industry experience including frontline or lending
• Prior collections experience a plus
• Excellent computer skills
• Excellent communications skills

Pay

$25/hour