Collections Representative

Our client is seeking a detail-oriented B2B Collections Specialist to join their accounting team on an open-ended temporary basis. The ideal candidate will have B2B/commercial collections experience, preferably within a manufacturing environment, and be comfortable working in a fast-paced, high-pressure setting.

Responsibilities

• Manage B2B/commercial collections and follow up on outstanding customer balances
• Make collection calls and send professional collection correspondence
• Prepare and maintain accounts receivable aging reports
• Research and resolve payment discrepancies and account issues
• Communicate with customers regarding outstanding invoices and payment status
• Assist with ACH and other payment-related processes
• Maintain accurate records and provide updates on collection activity
• Partner with internal accounting and customer service teams to resolve issues

Requirements

• 2+ years of B2B or commercial collections experience
• Manufacturing industry experience strongly preferred
• Strong Excel skills, particularly working with aging reports
• Excellent attention to detail and organizational skills
• Strong communication, follow-up, and problem-solving abilities
• Ability to work effectively in a fast-paced, high-pressure environment
• Ability to manage multiple priorities and work independently
• QAD experience is a plus

Pay

$30-$35 per hour

Schedule

Hybrid schedule: 2-3 days in the office

Benefits

• Eligibility for discretionary bonuses
• Medical, dental, and vision benefits
• 401(k) retirement plan