Collections Representative

Responsibilities

• Making and receiving high-volume calls to customers with past-due balances
• Collecting payments and setting up payment arrangements
• Resolving billing questions and account disputes
• Documenting every customer interaction accurately
• Working daily with internal teams to close out issues quickly

Qualifications

• 2+ years in collections, AR, or high-volume customer account work
• Comfortable spending most of the day on the phone
• Confident handling difficult or escalated conversations
• Organized, detail-oriented, and reliable in a fast-paced office

Pay

Hourly Range: $23 - 25 per hour

Schedule

Onsite

Benefits

Competitive pay and full benefits

Company Information

About Us: CR&R Incorporated is one of Southern California’s most innovative environmental recycling and collection companies, serving more than 3 million residents and over 25,000 businesses across CA, AZ, CO, NV, OR, UT, and WA. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.

Equal Employment Opportunity Statement

CR&R Incorporated is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.