Collections Representative
About the role
America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our team. You will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers.
Responsibilities
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
Pay
Hourly pay plus monthly bonus eligibility. Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Eligibility begins on the first day of the month following your start date, with the bonus disbursed in the subsequent month.
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- Life Insurance Plan
- 401(K) with employer match
- Stock Purchase Plan
- Paid Time Off
Employment is contingent upon pre-employment background review, drug test, satisfactory MVR, and a valid Oklahoma Driver’s License, along with any state or local requirements for necessary licensure.