Collections Coordinator
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Need to parse posting.
We must not repeat job title as heading. No Job ID. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines.
We need to preserve all substantive info.
Let's extract content.
Posting:
"Full-Time Collections Coordinator At Chattanooga Pain Surgery Center, we are committed to delivering high-quality, compassionate care in a service-oriented environment designed to meet the needs of our patients. Accredited by The Joint Commission, our modern facility features one operating room and two treatment rooms, offering advanced technology to support specialized procedures in pain management. As a physician-owned center, we take pride in fostering excellence and innovation in every aspect of care. Be part of a team that is transforming lives through exceptional surgical and patient care. We are looking for a motivated performer to join our Business Office team as a Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. We are looking for a top performer with an extensive knowledge of billing, collections and reimbursement of claims processing. This is a fast paced environment committed to producing the highest quality work for our surgery center. An ideal candidate will be personable and courteous. We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently and interdependently with other business office staff."
Then "Job Summary Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims), working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary. Extensive contact with insurance carriers of all types, as well as communication with patients regarding out of pocket amounts is required. Identification of accounts that have been either under or over paid, issuing credit balance information either to the insurance carrier or the patient. All of these practices done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals. Candidate must be a team player, and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc. Ability to manage accounts worked independently, and in a productive manner. Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients. Works well in stressful environment and in situations that demand patience. Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees. Works under stress and in situations that demand patience and tact while providing impeccable service."
Then "Qualifications Minimum High School Diploma or equivalent (Associate’s degree preferred) Longevity in past roles – we value stability and commitment Experience In Medical Collections, Revenue Cycle, Or Billing Preferred Strong attention to detail and ability to work independently Excellent communication and problem-solving skills"
Then "What We Offer As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses. Competitive wages Opportunities to better yourself professionally Health, Dental & Vision Coverage 401(k) retirement plan Paid Time Off (PTO) Company Paid Holidays Employee Assistance Programs Health Savings Account/ Flexible Spending Account No Weekends, Holidays, or On Call"
Then "Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #USP-123"
We need to remove boilerplate: "Who We Are" maybe not needed? It's about company; could be considered boilerplate but maybe it's substantive? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Who We Are" is not necessarily boilerplate but could be considered generic company description. However we need to preserve all substantive information; not sure if that counts as substantive. It's about USPI inclusive culture etc. Might be considered fluff but still part of posting. The instruction says prefer a few substantive sections over many thin ones. Could combine into About the role? Actually "About the role" could include description of role and environment. The "Who We Are" is about company, not role. Might be considered not needed for role. But we could include as part of About the role? Probably better to omit as it's not directly about the role. The instruction: "Prefer a few substantive sections over many thin ones." So we can include sections: About the role (maybe combine intro), Responsibilities, Requirements (maybe qualifications), Skills, Benefits. Pay and Schedule only if stated. Pay: "Competitive wages" is mentioned under What We Offer. That's pay info. Schedule: "No Weekends, Holidays, or On Call" indicates schedule. So we can include Pay and Schedule sections.
We need to avoid filler like "commensurate with experience" etc. Not present.
Now craft sections.
About the role: Should include description of role, environment, facility, etc. Use paragraphs.
Responsibilities: list duties from Job Summary and earlier paragraphs.
Requirements: maybe education, experience, etc.
Skills: communication, negotiation, etc.
Benefits: list from What We Offer.
Pay: mention Competitive wages.
Schedule: No Weekends, Holidays, or On Call.
We must not repeat job title as heading. Use for each section.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive info; not invent.
Let's extract details.
About the role prose: Combine intro about facility, mission, etc. Could be:
"Chattanooga Pain Surgery Center is accredited by The Joint Commission, featuring one operating room and two treatment rooms with advanced technology for pain management procedures. As a physician-owned center, it emphasizes excellence and innovation. The Business Office team seeks a motivated Collections Specialist to join a fast‑paced environment focused on high‑quality work, requiring personable and courteous interaction with patients and insurance carriers."
That seems good.
Responsibilities: list items:
- Follow up on delinquent surgery center claims, working an expected number of claims per day.
- Interpret managed care contracts, Medicare, Medicaid, and Workers Compensation claims.
- Use tools to calculate allowable amounts and determine appropriateness of reimbursement; appeal claims as necessary.
- Maintain extensive contact with insurance carriers of all types.
- Communicate with patients regarding out‑of‑pocket amounts.
- Identify under‑ or over‑paid accounts and issue credit balance information to insurance carriers or patients.
- Perform all activities professionally and communicatively, adhering to policies, procedures, guidelines, internal controls, and established goals.
- Function as a team player, communicating well with direct reports, patients, customers, insurance carriers, etc.
- Manage accounts independently and productively.
- Maintain professional demeanor and appearance while preserving confidentiality of the surgery center, patients, administration, physicians, and employees.
- Work effectively under stress, demonstrating patience and tact while providing impeccable service.
We need to ensure not duplicate.
Requirements: education and experience.
- Minimum High School Diploma or equivalent (Associate’s degree preferred).
- Longevity in past roles – value stability and commitment.
- Experience in medical collections, revenue cycle, or billing preferred.
- Strong attention to detail and ability to work independently.
- Excellent communication and problem‑solving skills.
Skills: maybe separate from requirements? Could combine but we need sections. Skills could be:
- Excellent communication and negotiation skills.
- Ability to work independently and interdependently with other business office staff.
- Professionalism and trustworthiness.
- Ability to strike a balance between maintaining trustful relationships and ensuring timely payments.
But some of these overlap with responsibilities. Might be okay.
Benefits list:
- Competitive wages
- Opportunities to better yourself professionally
- Health, Dental & Vision Coverage
- 401(k) retirement plan
- Paid Time Off (PTO)
- Company Paid Holidays
- Employee Assistance Programs
- Health Savings Account / Flexible Spending Account
- No Weekends, Holidays, or On Call (but that's schedule; maybe move to Schedule)
Pay: Competitive wages (maybe just that line). Could also note "Competitive wages" as pay.
Schedule: No Weekends, Holidays, or On Call.
We need to ensure we don't duplicate "Competitive wages" in both Benefits and Pay. Better to put Pay section with "Competitive wages" and Benefits without that line. So Benefits list excludes Competitive wages.
Thus Benefits:
- Opportunities to better yourself professionally
- Health, Dental & Vision Coverage
- 401(k) retirement plan
- Paid Time Off (PTO)
- Company Paid Holidays
- Employee Assistance Programs
- Health Savings Account / Flexible Spending Account
Schedule: No Weekends, Holidays, or On Call.
Now produce HTML.
We must not include markdown fences. Just raw HTML.
Let's craft.
About the role
Chattanooga Pain Surgery Center is accredited by The Joint Commission, featuring one operating room and two treatment rooms with advanced technology for pain management procedures. As a physician‑owned center, it emphasizes excellence and innovation. The Business Office team seeks a motivated Collections Specialist to join a fast‑paced environment focused on high‑quality work, requiring personable and courteous interaction with patients and insurance carriers.
Responsibilities
- Follow up on delinquent surgery center claims, working an expected number of claims per day.
- Interpret managed care contracts, Medicare, Medicaid, and Workers Compensation claims.
- Use tools to calculate allowable amounts and determine appropriateness of reimbursement; appeal claims as necessary.
- Maintain extensive contact with insurance carriers of all types.
- Communicate with patients regarding out‑of‑pocket amounts.
- Identify under‑ or over‑paid accounts and issue credit balance information to insurance carriers or patients.
- Perform all activities professionally and communicatively, adhering to policies, procedures, guidelines, internal controls, and established goals.
- Function as a team player, communicating well with direct reports, patients, customers, insurance carriers, etc.
- Manage accounts independently and productively.
- Maintain professional demeanor and appearance while preserving confidentiality of the surgery center, patients, administration, physicians, and employees.
- Work effectively under stress, demonstrating patience and tact while providing impeccable service.
Requirements
- Minimum High School Diploma or equivalent (Associate’s degree preferred).
- Longevity in past roles – we value stability and commitment.
- Experience in medical collections, revenue cycle,
- for any list of duties/requirements/benefits. Use
for prose. We must preserve all substantive info; not invent. Let's extract details. About the role prose: Combine intro about facility, mission, etc. Could be: "Chattanooga Pain Surgery Center is accredited by The Joint Commission, featuring one operating room and two treatment rooms with advanced technology for pain management procedures. As a physician-owned center, it emphasizes excellence and innovation. The Business Office team seeks a motivated Collections Specialist to join a fast‑paced environment focused on high‑quality work, requiring personable and courteous interaction with patients and insurance carriers." That seems good. Responsibilities: list items: - Follow up on delinquent surgery center claims, working an expected number of claims per day. - Interpret managed care contracts, Medicare, Medicaid, and Workers Compensation claims. - Use tools to calculate allowable amounts and determine appropriateness of reimbursement; appeal claims as necessary. - Maintain extensive contact with insurance carriers of all types. - Communicate with patients regarding out‑of‑pocket amounts. - Identify under‑ or over‑paid accounts and issue credit balance information to insurance carriers or patients. - Perform all activities professionally and communicatively, adhering to policies, procedures, guidelines, internal controls, and established goals. - Function as a team player, communicating well with direct reports, patients, customers, insurance carriers, etc. - Manage accounts independently and productively. - Maintain professional demeanor and appearance while preserving confidentiality of the surgery center, patients, administration, physicians, and employees. - Work effectively under stress, demonstrating patience and tact while providing impeccable service. We need to ensure not duplicate. Requirements: education and experience. - Minimum High School Diploma or equivalent (Associate’s degree preferred). - Longevity in past roles – value stability and commitment. - Experience in medical collections, revenue cycle, or billing preferred. - Strong attention to detail and ability to work independently. - Excellent communication and problem‑solving skills. Skills: maybe separate from requirements? Could combine but we need sections. Skills could be: - Excellent communication and negotiation skills. - Ability to work independently and interdependently with other business office staff. - Professionalism and trustworthiness. - Ability to strike a balance between maintaining trustful relationships and ensuring timely payments. But some of these overlap with responsibilities. Might be okay. Benefits list: - Competitive wages - Opportunities to better yourself professionally - Health, Dental & Vision Coverage - 401(k) retirement plan - Paid Time Off (PTO) - Company Paid Holidays - Employee Assistance Programs - Health Savings Account / Flexible Spending Account - No Weekends, Holidays, or On Call (but that's schedule; maybe move to Schedule) Pay: Competitive wages (maybe just that line). Could also note "Competitive wages" as pay. Schedule: No Weekends, Holidays, or On Call. We need to ensure we don't duplicate "Competitive wages" in both Benefits and Pay. Better to put Pay section with "Competitive wages" and Benefits without that line. So Benefits list excludes Competitive wages. Thus Benefits: - Opportunities to better yourself professionally - Health, Dental & Vision Coverage - 401(k) retirement plan - Paid Time Off (PTO) - Company Paid Holidays - Employee Assistance Programs - Health Savings Account / Flexible Spending Account Schedule: No Weekends, Holidays, or On Call. Now produce HTML. We must not include markdown fences. Just raw HTML. Let's craft.
About the role
Chattanooga Pain Surgery Center is accredited by The Joint Commission, featuring one operating room and two treatment rooms with advanced technology for pain management procedures. As a physician‑owned center, it emphasizes excellence and innovation. The Business Office team seeks a motivated Collections Specialist to join a fast‑paced environment focused on high‑quality work, requiring personable and courteous interaction with patients and insurance carriers.
Responsibilities
- Follow up on delinquent surgery center claims, working an expected number of claims per day.
- Interpret managed care contracts, Medicare, Medicaid, and Workers Compensation claims.
- Use tools to calculate allowable amounts and determine appropriateness of reimbursement; appeal claims as necessary.
- Maintain extensive contact with insurance carriers of all types.
- Communicate with patients regarding out‑of‑pocket amounts.
- Identify under‑ or over‑paid accounts and issue credit balance information to insurance carriers or patients.
- Perform all activities professionally and communicatively, adhering to policies, procedures, guidelines, internal controls, and established goals.
- Function as a team player, communicating well with direct reports, patients, customers, insurance carriers, etc.
- Manage accounts independently and productively.
- Maintain professional demeanor and appearance while preserving confidentiality of the surgery center, patients, administration, physicians, and employees.
- Work effectively under stress, demonstrating patience and tact while providing impeccable service.
Requirements
- Minimum High School Diploma or equivalent (Associate’s degree preferred).
- Longevity in past roles – we value stability and commitment.
- Experience in medical collections, revenue cycle,