Cog Railway Retail Supervisor

About the role

The Broadmoor is committed to creating a culture of family and community while providing a genuine, unforgettable experience for guests and team members. This role plays a key part in maintaining the reputation of the Cog Railway and delivering exceptional service.

Responsibilities

• Shift responsibilities of closing or opening at each day.
• Responsible for smooth operation of sales floor.
• Maintain adequate merchandise levels within company guidelines.
• Evaluate space allocations for retail items.
• Assign duties to workers and schedule break periods.
• Train workers in store policies, department procedures, and job duties.
• Keep inventory of supplies and equipment.
• Record delivery of merchandise, compares records with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspect merchandise to ensure it is correctly priced and displayed.
• Recommend additions to or deletions of merchandise to be sold in department.
• Listen to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
• Aid sales workers in completing difficult sales.
• Audit cash receipts as per company policy.
• Plan store layout with retail manager and general manager.

Requirements

• High school diploma or General Education Degree (GED).
• Previous supervisory experience preferred.
• Ideal candidate will have previous experience with providing exceptional customer service.
• Experience handling cash a plus.

Qualifications

• The employee is occasionally required to lift/pull/push up to 25 pounds and will be working in conditions that are both inside and outside at times.
• Work schedule is non-standard. Weekends and holidays required, some night and early morning work may be required.
• Work load is seasonable with peak work coming in the summer between Memorial Day and Labor Day.

Skills

• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills.

Benefits

Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.

Career Development

We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.