Retail Supervisor

About The Position

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values.

How You’ll Make a Difference

Oversees the day-to-day work of associate level staff. Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store. Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing. Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example. Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility. Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers

Skills

• Leadership and direction
• Training and coaching
• Supervision and oversight
• Customer service and experience creation
• Collaboration and teamwork
• Problem-solving and conflict resolution

Benefits

Job conditions include frequent physical activity, exposure to dust and noise, and occasional travel. Benefits offered include a 401(k) plan with company match, medical, dental, and vision insurance, life and disability insurance, flexible spending accounts, health savings account, and various voluntary benefit offerings. Additionally, employees have access to EAP + counseling services, wellness benefits, employee discounts, and a generous time off program.