Retail Supervisor

About the job

Key responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Required skills & experience

• You are…
  - An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  - Great at giving amazing customer service, and able to translate that into sales
  - Inquisitive, ever-questioning and ever-improving
  - Passionate about our business
  - Friendly, flexible, reliable, honest and like to work hard!

What’s in it for you?

• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes

Training programmes

• First Steps to Management – a 16 week programme offering a clear path to a Trade Counter Supervisor role
• Power Up to Trade+ – a 12-15 month programme providing a Trade Supplier Apprenticeship at level 2
• Trade Up to Branch Manager – an 15 month programme offering close supervision and structured learning to become a Level 4 Retail Manager Apprentice
• Learning for Life – a programme offering Maths and English coaching to colleagues and their families

Application process

• Apply online by uploading your CV and completing your application
• If you’re applying for a S.A., you’ll also need to complete a Situational Judgement Test

Interview

• Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible
• Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for
• Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team

Offer

• If we think we’re a good match, we’ll make you an official offer
• Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract