Retail Supervisor

About The Position

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

Oversees the day-to-day work of associate level staff.

• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skills operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Benefits

• Benefits including, health insurance, 401k with company match, PTO, Wellness time off.

Job Conditions

• Frequent in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Pay & Schedule

• $18.00/hour (starting wage may be more based on experience)
• Quarterly bonus opportunity
• Flexible Schedule