Retail Supervisor

Responsibilities

• Direct shift resource allocation and assignments for designated work environment.
• Ensure Customer Service expectations, efficient work output, and company policies and procedures are being met.
• Lead task/job start, hand-off, and completion activities.
• Lead and support staff in special customer transactions.
• Verify and direct job reporting activities.
• Actively motivate team members to perform at their best.
• Process customer orders, transactions, and inquiries.
• Share customer requests and feedback with management to ensure we are providing the best customer experience possible.
• Train and evaluate personnel on policies and procedures.
• Merchandise displays with customer experience in mind.
• Perform or guide team members in receiving merchandise from internal warehouses or outside vendors to ensure proper quantity and quality.
• Oversee operational needs and communicate them with management.
• Support and coordinate safety, quality and maintenance activities with other team leaders and supervisors.
• Review, correct, and report team member work performance issues.
• Coach team member compliance with quality, HACCP, GMP and food safety standards.
• Coach team member compliance with company safety policies and procedures.
• Other duties as assigned.

Requirements

• Excellent interpersonal skills – team player
• Hard worker who is a self-starter and proactive
• Excellent verbal and written communication skills
• Must have impeccable organizational skills and be detailed oriented
• Must have proficiency in business math
• Interacting With Computers - Microsoft Word, Microsoft Excel, Internet Navigation, other basic desktop programs
• Able to lift up to 50lbs
• Able to stand for up to 10 hours or more with applicable breaks
• Leadership Experience is a plus
• Must be able to speak, read and write in English
• Weekend availability