Retail Supervisor

Job Summary

The shift supervisor position is an essential part of the store leadership team. In this role, you will work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run. Our Shift supervisors help drive the business through leadership skills and actively connect with associates and customers. Shift supervisors should be trustworthy and reliable to help the store achieve its sales goals.

Responsibilities

• Work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run.
• Help drive the business through leadership skills and actively connect with associates and customers.
• Help lead a team of associates to ensure operational tasks and procedures are successful and opening and closing routines are completed, all while keeping the customer at the center of everything we do.

Requirements

• Ability to maintain a positive, friendly attitude to be a great teammate and role model
• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience
• Maintain mathematical and literacy skills to support job duties
• Work a flexible schedule based on business needs, including evenings, weekends, and holidays
• Have computer literacy to complete job duties
• Have a high school diploma, GED, HiSET, or equivalent
• Pass a criminal background check that meets agency standards
• Have a valid Driver’s License with a safe driving record and insurance meeting agency standards

Qualifications

• Associates Degree
• Computer experience, including reporting and excel experience
• CPR and First Aid Certification
• Multi-lingual including ASL

Benefits

• Medical, Dental, and Vision insurance offered
• 403(b) retirement plan with Employer Match
• Employer Paid Short & Long Term Disability
• Employer-paid Life Insurance
• Generous Paid Time Off Plan
• Paid Holidays
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Exceptional career growth opportunities
• Discount on personal cell phone plans
• Local community discounts