Jobs · Management · Illinois

COCKTAIL SERVER BEVERAGE

Hollywood Casino Joliet · Joliet, IL · 1 wk ago
Management$10.98/hrFull-time

Initial Placement

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

  • Takes orders and serves guests beverages
  • Totals charges and accepts payments
  • Responds to guest requests for amenities
  • Maintains a professional appearance at all times, clean and well-groomed as per standard
  • Able to answer questions when asked about Hollywood’s operations
  • Provides friendly, quick, and professional service to guests and co-workers
  • Keeps service wells wiped down, clean, and free of debris and clutter
  • Remains visible by standing in assigned station with an approachable look and stance at all times
  • Follows policies and procedures
  • Prepares drinks and serves drinks to guests within the following guidelines: beverage round time must be 10 minutes or less, beverages served within minutes of when an order have been taken, and keep an immaculate station by picking up all glassware through the station in a timely manner
  • Accepts payment for orders and provides accurate change
  • Notifies supervisor if a guest appears intoxicated
  • Prepares service wells for the following shift by completing opening and closing duties
  • Maintains ongoing awareness of safety and responds to emergencies accordingly
  • Other duties as assigned

Requirements

  • High School Diploma or equivalent is required with minimum 6 months of cocktail serving experience preferred
  • Must be at least 21 years of age to serve alcoholic beverages
  • Must understand and speak the English language

Qualifications

High School Diploma or equivalent is required with minimum 6 months of cocktail serving experience preferred.

Skills

  • Customer service skills
  • Ability to follow policies and procedures
  • Physical stamina for standing and walking
  • Manual dexterity to operate necessary equipment

Benefits

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Starting Salary: $10.98 per hour

Schedule

Details on schedule not specified in the job posting.

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