Beverage Cocktail Server

Responsibilities

• Offer every guest in the gaming area a beverage.
• Promote drink specials and describe nightly live entertainment on the property.
• Serve beverages to guests in a friendly and timely manner.
• Follow casino/department drink service policies and check IDs to verify guests' age.
• Maintain a clean workstation.
• Maintain the section's cleanliness by regularly picking up empty glasses and bottles and returning all glassware to the bar for cleaning.
• Order drinks in proper sequence.
• Order supplies when needed.
• Exemplify our core values, family style service, our mission and vision.
• Perform other job-related duties as assigned.

Qualifications

• Previous casino experience preferred.
• Maintain an updated knowledge of the brands of beer, wine and liquors being offered for consumption at the bars and the current prices.
• Available to work all shifts.
• Able to understand and comply with all department and company policies and procedures, rules, and regulations.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Able to read, write, and communicate verbally in English.
• High School diploma or equivalent.
• Adhere to, enforce and practice all alcoholic beverage laws, policies and regulations.
• Continuously monitor for signs of intoxication to protect and enhance our guests' enjoyment.
• Adhere to all grooming standards.
• Must be able to obtain and maintain a Colorado Support Gaming License.

Additional Requirements

• Work may be performed in areas that may be unusually hot, cold, noisy, smoky, dimly lit, or brightly illuminated.
• Work may be performed in areas with three-foot access and may encounter slippery surfaces.
• Constant contact with guests and team members.
• Ability to work from a standing position for extended periods of time.
• Requires seldom bending and reaching in areas from floor level to 6ft. high, pushing/pulling, firm/strong grasping and finger dexterity with both hands.
• Requires frequent standing, walking, and lifting/carrying weight of up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasping, eye/hand coordination and manual dexterity.
• Requires the ability to perform simple tasks, simple reading, writing and math skills, and the ability to compile information and memorize drink orders.
• Fast-paced, high-volume environment involving constant public.
• Must be able to handle intoxicated guests in a professional manner.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS

• Employee is required to meet and deliver our core values, service standards, and family-style service.
• Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
• Above average speech – both speaking and reading/writing English.
• Need excellent interpersonal skills.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Tuition and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.
• Subsidized bus transportation up to 80%.

About the Role

• Job Title: Beverage Cocktail Server
• Status: Full Time, Part Time, On Call
• Shift: (Overnight, Swing, Days)

Pay

Salary: $12.14/hour + tips

Schedule

Shifts may vary based on business needs.