Coaching Coordinator

Plus One, an Optum Company · Beaverton, OR · 1 wk ago

OTHRPart-time

Job Overview

We are currently seeking two part-time Coaching Coordinators to work at a high-profile retail client headquarters located in Beaverton, OR.

About the role

Support daily personal training operations, service delivery, and member engagement. Assist with the onboarding, training, and development of Personal Trainers to ensure consistent service quality. Monitor assessments, program design, and client experience standards in aligned with industry and company’s standards. Coordinate Personal Trainers scheduling, staffing coverage, and operational communications. Support sales, marketing, and member outreach efforts to grow participation and revenue. Track member feedback and program performance to identify opportunities for improvement and growth. Promote a welcoming, professional, and motivating environment for members and guests. Partner with fitness and wellness teams to support departmental goals and enhance the overall member experience.

Responsibilities

Support daily personal training operations, service delivery, and member engagement.
Aid in the onboarding, training, and development of Personal Trainers to ensure consistent service quality.
Maintain assessments, program design, and client experience standards in alignment with industry and company standards.
Coordinate Personal Trainers’ scheduling, staffing coverage, and operational communications.
Support sales, marketing, and member outreach efforts to grow participation and revenue.
Track member feedback and program performance to identify opportunities for improvement and growth.
Promote a welcoming, professional, and motivating environment for members and guests.
Partner with fitness and wellness teams to support departmental goals and enhance the overall member experience.

Requirements

A bachelor’s degree in exercise science, kinesiology or a related field, or a NCCA-accredited personal training certification.
Current CPR/AED and First Aid certifications.
Industry knowledge in exercise testing (assessments) and exercise prescription (program design), and ability to operate various fitness tools and equipment.
2–3 years of experience in personal training, fitness programming, corporate wellness, health promotion, or a related field, with demonstrated success in client engagement and program delivery.
Proven ability to deliver exceptional customer service and build strong relationships that drive member satisfaction, retention, and results.
Excellent organizational, time management, and multitasking skills with the ability to manage multiple clients, priorities, and administrative responsibilities effectively.
Strong problem-solving and decision-making skills with the ability to exercise sound judgment in a dynamic environment.
Outstanding verbal and written communication skills with the ability to motivate, educate, and engage diverse populations.
Proficiency in Microsoft Suite and the ability to effectively utilize internal operating systems, scheduling platforms, and performance-tracking tools.
Ability to analyze client outcomes, member feedback, and program performance metrics to support continuous improvement and business growth.
Self-motivated, professional, and team-oriented, with a commitment to operational excellence, member success, and workplace well-being initiatives.

Qualifications

Self-motivated, professional, and team-oriented, with a commitment to operational excellence, member success, and workplace well-being initiatives.

Skills

Self-motivated, professional, and team-oriented, with a commitment to operational excellence, member success, and workplace well-being initiatives.

Benefits

Health and financial: Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
Dental and Vision coverage plans
401(k) Retirement & Savings Plan
Life Insurance (team member, spouse and dependents)
Short and Long Term Disability Plans
Accident & Critical Illness Insurance
Transportation and Parking Plans
Paid parental leave
Well-being: Paid time off
Wellness rewards program
Free memberships to various fitness facilities and wellness subscriptions
Entertainment and consumer discounts
Inclusion and Belonging Council
Growth and development: Free professional development courses through internal learning management systems
Discounted certifications through industry leading agencies
Free continuing education courses and credits
Employee Referral Reward program

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.

Perks of Working at Plus One, an Optum Company

Health and financial: Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
Dental and Vision coverage plans
401(k) Retirement & Savings Plan
Life Insurance (team member, spouse and dependents)
Short and Long Term Disability Plans
Accident & Critical Illness Insurance
Transportation and Parking Plans
Paid parental leave
Well-being: Paid time off
Wellness rewards program
Free memberships to various fitness facilities and wellness subscriptions
Entertainment and consumer discounts
Inclusion and Belonging Council
Growth and development: Free professional development courses through internal learning management systems
Discounted certifications through industry leading agencies
Free continuing education courses and credits
Employee Referral Reward program

Equal Opportunity Statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law. Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.