Coach/Ops Mgr Trainee

Position Summary

TourToTeach, driving financial performance, ensuring customer satisfaction, and supervising and developing associates.

What you'll do...

• Teaches training and actively listens to associates, providing feedback and introducing company change efforts.
• Collaborates with all levels of associates regarding store operations, merchandising, and company direction.
• Models and demonstrates exceptional customer service standards.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs.
• Ensures customer needs, complaints, and issues are successfully resolved and develops action plans to correct deficiencies.
• Provides clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
• Reviews and evaluates PL Profit Loss statements, manages and assists in budgeting, forecasting, and controlling expenses.
• Maintains and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace.
• Serves as a supervisor and development opportunity provider for hourly associates.
• Coordinates, completes, and oversees job-related activities and assignments, developing and maintaining relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs, identifies and addresses improvement opportunities, and demonstrates adaptability.
• Ensures compliance with company policies and procedures, supports company mission values and standards of ethics and integrity.
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company.
• Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, and adopting and encouraging the use of new technologies and skills.
• Strives for excellence by driving continuous improvements, supports others through change, and offers competitive pay, performance-based bonus awards, and other great benefits.

Pay

The hourly wage range for this position is $31.25 - $38.46*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• LIVE BETTER U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.