COA Administrative Clerk-PT

General Description

The Administrative Clerk is the primary support position for all department staff and the Director. The position is responsible for the website, social media, and e-newsletter communications with the community. The position also supports programs and events by assisting the Outreach Coordinator and the Volunteer Coordinator in creating advertisements and flyers, promoting programs and events, ordering supplies for programs and events, and helping to set up for and sometimes run programs and events.

Primary Essential Functions

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Provides customer service in person, by phone, by email and by other means as necessary.
• Monitors and assists office volunteers.
• Supports the Outreach Coordinator and the Volunteer Coordinator in planning and preparing for programs and events as needed.
• Assists the COA Administrative Assistant in preparing daily Meals on Wheels head counts and delivery lists for the next day as needed.
• Manages and maintains the COA's presence on the town website and social media venues.
• Creates flyers and advertisements for various programs and events held by the department.
• Creates and circulates the weekly e-newsletter.
• Prepares and processes sign-up sheets for various programs.
• Enters monthly events and statistics into My Senior Center database.
• Performs clerical support work for the Director and staff including various correspondence, notes, notices, memos, agendas, reports, or other similar materials.
• Provides assistance to town residents including answering questions and responding to inquiries pertaining to programs and services.
• Obtains appropriate information from and enrolls clients in various programs provided by the department.
• Collects and posts program fees.
• Seeks and prepares proposals for small department projects.
• Performs research projects utilizing Google and other search engines.
• Assists in maintaining the dignity closet.
• Position is a mandatory reporter. As such, the employee in this position is responsible for reporting any suspicions of elder neglect or abuse.
• Performs similar or related work as required as assigned by the COA Director.

Education and Experience

• High School diploma or equivalent, with one (1) to three (3) years of clerical experience.
• Municipal Experience Preferred, Specific Council On Aging/Senior Center Experience highly preferred.
• Proficient in Microsoft Office and Google Suite.