Co-op, Customer Engagement and Loyalty (Spring 2027)

How You'll Help Us Keep Climbing

Key Responsibilities

• Support projects and day-to-day activities across Travel Products and Loyalty Partnerships.
• Analyze customer feedback and business performance to identify opportunities for improvement.
• Support reporting, tracking, and data analysis that inform business decisions.
• Aid in process improvement initiatives that enhance team efficiency and the customer experience.
• Support competitive benchmarking and other ad hoc analyses.
• Partner with internal teams and external stakeholders to support business objectives and the execution of team priorities.

What You Need To Succeed

• Must be enrolled full-time in a bachelor's degree program with a minimum 3.0 GPA.
• Available to work full-time for three alternating semesters: Spring 2027, Fall 2027, and Summer 2028.
• Must be able to work onsite in Atlanta, GA for the duration of the Co-op.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple assignments and meet deadlines in a fast-paced environment.
• Self-motivated, detail-oriented, and eager to learn.
• Proficient in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Must be at least 18 years old and authorized to work in the United States.

What Will Give You a Competitive Edge

• PREFERRED MAJORS: Business, Marketing, Economics, Business Analytics, Information Systems, Industrial Engineering, Aviation Management, or related fields.
• INTEREST IN CUSTOMER LOYALTY, PARTNERSHIPS, MARKETING, OR THE AVIATION INDUSTRY.
• Strong analytical, presentation, and communication skills.
• Experience with project management, data analysis, or process improvement through coursework, internships, or extracurricular activities.