Co-develop Digital Communication Strategy and Content for Nonprofit - Virtual Service with Namibia - 25 weeks

Start date: November 16, 2026 – End date: May 14, 2027 (25 weeks). Must be at least 18 years of age and a U.S. citizen.

About the role

Tangeni Shilongo Namibia (TSN) is a German-Namibian nonprofit organization registered in Namibia since 2015 and active in Swakopmund. TSN operates two educational centres serving children and youth from disadvantaged communities: the Horizon Primary School, which provides formal primary education, daily meals, and a structured learning environment for over 130 learners, and the OPEN DOORS Education Centre (ODEC), which complements this through early childhood education, homework support, and a youth technical and vocational education training program, reaching several hundred beneficiaries daily.

As TSN grows to meet the increasing demand to support marginalized individuals in Swakopmund, there is a need to strengthen external communication, visibility, and fundraising capacity. Current challenges include limited resources for website development, social media management, donor communication, and impactful storytelling. Strengthening these areas is essential to increase international visibility, engage supporters effectively, and secure sustainable funding for ongoing educational programs.

TSN is requesting a Virtual Service Pilot Participant (VSPP) to amplify public relations and marketing efforts by providing technical assistance in communications, marketing, and preferably video editing. The VSPP will support improvement of the organization’s WordPress website, social media strategy (Instagram, Facebook, TikTok), and contribute to strengthening storytelling and content creation.

Responsibilities

• Conduct a structured review of the organization’s website and existing communication materials (website, social media, donor materials) to identify errors, gaps, improvement areas, and co-develop a prioritized action plan within the first 2–3 weeks.
• Support web content updates and improvements, including language refinement, restructuring of existing pages, and development of new sections during weeks 3–8.
• Co-develop and implement a social media strategy, including creating a content calendar, setting up or optimizing platforms, and providing weekly support for social media engagement with photos, appropriate messages, and hashtags.
• Facilitate two virtual capacity-building sessions (60–90 minutes) with staff, focusing on content creation, storytelling, basic design (Canva), and social media management.
• Review and support the improvement of printed communication materials (e.g., posters, outreach materials) and co-develop 2–3 templates or designs (e.g., job vacancy posters, community information posters, educational materials) using Canva by the end of the engagement.

VSPPs are expected to engage on the tasks listed above for an estimated 5–15 hours per week, with this engagement estimated at five hours per week. Online collaboration will generally occur between 3:00 p.m.–7:00 p.m. Namibia Time. The host country counterpart will have access to WhatsApp, Zoom, WordPress, and Canva for regular communication and collaboration. Per the Child Protection Code of Conduct, when engaging online with minors (0–18), two adults must be present.

Qualifications

• Education: Bachelor's degree in any field.
• Experience: 1 year developing digital communications, brand campaigns, or social media.
• Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually.