Closing Team Leader

Job ID: C | Eligibility for benefits varies; see tgt.biz/BenefitsForYou_C for details.

Pay

The starting pay range for this position is $25.00 – $27.00 per hour. The full pay range is $25.00 – $42.50 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits (medical, vision, dental, life insurance, and more) for eligible team members and their dependents
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays
• Paid vacation

About the role

The Closing team continues the momentum from the team’s day of hard work to finish strong, prioritizing through the eyes of the guest. They ensure the store is guest-ready until doors close each night, aligning with leadership’s vision and executing closing routines. This role helps build skills in guest service, sales growth, business partnerships, and workload efficiency.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices, being authentic, and creating equitable experiences
• Prioritize guest experience by modeling, training, and coaching service standards
• Understand and drive store sales growth and profitability, aligning with leadership strategies
• Problem-solve and prioritize across business areas to meet sales goals while maintaining guest focus
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled for the next day
• Use business planning tools to communicate priorities and updates with store leadership
• Evaluate candidates, onboard new team members, and close skill gaps through coaching
• Set clear goals, hold team members accountable, and provide performance feedback
• Follow safe and secure training processes, including physical security and merchandise protection
• Support guest services like order pickup, Drive-Up, and compliance with federal, state, and local laws (e.g., adult beverage regulations)
• Greet guests, assist with their needs, and ensure a welcoming experience
• Operate handheld scanners, frequency devices, and other technology as directed
• Address store emergencies and compliance needs
• Perform all other duties as assigned based on business needs

Requirements

• Previous retail experience preferred but not required
• High school diploma or equivalent
• Must be at least 18 years of age or older
• Ability to lead and hold others accountable
• Proficiency in using handheld scanners, frequency devices, and other technology
• Work independently and as part of a team
• Manage workload and prioritize tasks in a fast-paced environment
• Welcoming and helpful attitude toward guests and team members
• Effective communication skills
• Ability to remain focused and composed under pressure
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information accurately
• Handle cash register operations as needed
• Climb up and down ladders
• Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance
• Flexible work schedule, including nights, weekends, and holidays
• Reliable and prompt attendance
• Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout)
• Remain mobile for the duration of scheduled shifts (shift length may vary)

This is a full-time role, but hours may fluctuate based on business needs and are not guaranteed at 40 hours per week.

Skills

• Guest service fundamentals and fostering a guest-first culture
• Driving storewide sales and profitability
• Developing effective business partnerships
• Workload efficiency and leading closing routines
• Coaching and developing team members