Closing Team Leader

Job ID: C | Eligibility for benefits may vary; see tgt.biz/BenefitsForYou_C for details.

Pay

The starting pay range for this position is $21.50 – $23.50 per hour. The full pay range is $21.50 – $36.55 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental coverage
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit corporate.target.com/careers/benefits.

About the Role

The Closing team continues the momentum from the day’s work to finish strong, ensuring the guest experience remains a priority until the doors close each night. As a Closing Team Leader, you’ll develop skills in guest service, sales growth, workload efficiency, and team leadership while fostering a guest-first culture.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices, being authentic, and creating equitable experiences.
• Prioritize the guest experience by modeling, training, and coaching service standards.
• Understand your role in sales growth and how each area impacts store profitability.
• Lead and demonstrate a culture of executing best practices, closing skill gaps through coaching and team interactions.
• Problem-solve and prioritize across multiple business areas to execute store strategies and deliver sales goals while maintaining guest focus.
• Assist leaders with store operations, ensuring departments are zoned, in-stock, signed, and labeled for the next day’s success.
• Use business planning tools to share priorities and updates with store leadership.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding, learning, and accountability to expectations.
• Follow all safe and secure training processes to enhance in-store security culture.
• Support merchandise protection strategies, including ordering, storage, and compliance with federal, state, and local laws (e.g., adult beverage regulations).
• Model welcoming guest interactions, including greeting guests and addressing their needs.
• Lead by example in physical security processes and emergency/compliance needs.
• Support guest services such as Order Pickup (OPU), Drive-Up (DU) Orders, and DU Returns.

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to lead and hold others accountable.
• Experience communicating via frequency devices, handheld scanners, and other technology.
• Work independently and as part of a team.
• Manage workload and prioritize tasks in a fast-paced environment.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Capability to remain focused and composed under pressure.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance.
• Flexible work schedule (nights, weekends, holidays, and peak shopping times).
• Reliable and prompt attendance; hours may fluctuate based on business needs (full-time role without a guaranteed 40 hours per week).
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Schedule

This role requires a flexible work schedule, including nights, weekends, holidays, and other peak shopping times. While full-time, hours may fluctuate based on business needs and are not guaranteed at 40 hours per week.