Closing Team Leader

Starting pay range: $22.75 - $24.75 per hour. Full pay range: $22.75 - $38.65 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. The Closing team continues the momentum from the team’s day of hard work to finish strong; they take care of the guest until the doors close each night. They prioritize through the eyes of the guest, have a deep understanding of each leader’s vision for their business, and have fun with the team while nailing closing routines.

This role can provide you with skills and experience in:

• Guest service fundamentals and fostering a guest-first culture
• Driving storewide sales volume and profitability
• Developing effective business partnerships
• Workload efficiency, including leading closing routines and coaching team members

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Prioritize the guest experience by modeling, training, and coaching service standards
• Understand your role in sales growth and how each area impacts total store profitability
• Lead and demonstrate a culture of executing best practices; help close skill gaps through development, coaching, and team interactions
• Problem-solve and prioritize across multiple business areas to execute store strategies and deliver business results while prioritizing the guest experience
• Assist leaders through communication and collaboration to influence sales performance and workload deliverables
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately
• Use business planning tools to share priorities and updates with store leadership
• Take action to achieve performance goals
• Evaluate candidates for open positions and develop a guest-centric team
• Support team onboarding, learning, and skill development
• Establish clear goals and expectations; hold team members accountable
• Follow all safe and secure training and processes; lead and model a safety culture
• Engage with guests in a welcoming way and help solve their needs
• Model the execution of physical security processes to enhance in-store security
• Support merchandise protection strategies across the store
• Support guest services such as order pickup (OPU), Drive-Up (DU) orders, and DU returns while maintaining compliance with federal, state, and local laws (e.g., adult beverage laws)
• Perform all other duties based on business needs

Requirements

• Previous retail experience preferred, but not required
• High school diploma or equivalent
• Must be at least 18 years of age or older
• Ability to lead and hold others accountable
• Ability to communicate using multiple frequency devices, handheld scanners, and other technology equipment
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude toward guests and team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance
• Flexible work schedule (e.g., nights, weekends, and holidays) with reliable and prompt attendance
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout)
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Although the role is full-time, it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required.