Closing Team Leader

Job ID: BenefitsEligibility_C

Pay

The starting pay range for this position is $21.50 - $23.50 per hour. The full pay range is $21.50 - $36.55 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit Target Benefits.

About the Role

The Closing Team Leader continues the momentum from the team’s day of hard work to finish strong, ensuring the guest experience is prioritized until the doors close each night. This role involves leading closing routines, fostering a guest-first culture, and driving storewide sales and profitability. It provides opportunities to develop skills in guest service, leadership, workload efficiency, and business partnerships.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and creating equitable experiences.
• Prioritize the guest experience by modeling, training, and coaching service standards.
• Understand and contribute to total store profitability and sales growth.
• Lead and execute best practices for team onboarding, learning, and closing routines.
• Problem-solve and prioritize across multiple business areas to meet store strategies and sales goals.
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately.
• Use business planning tools to communicate priorities and updates with store leadership.
• Evaluate candidates for open positions and develop a guest-centric team.
• Hold team members accountable to expectations and provide performance feedback.
• Follow all safe and secure training processes, including physical security and merchandise protection strategies.
• Support guest services such as order pickup, Drive-Up orders, and compliance with federal, state, and local laws.
• Address store emergency and compliance needs, including incident response and injury reporting.
• Greet and engage with guests to meet their needs and ensure a welcoming experience.
• Operate handheld scanners, frequency devices, and other technology equipment as directed.
• Perform all other duties based on business needs.

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to lead and hold others accountable.
• Proficiency in communicating via frequency devices and operating handheld scanners.
• Capability to work independently and as part of a team.
• Strong workload management and prioritization skills.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills in a fast-paced environment.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb up and down ladders and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance.
• Flexible work schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Capable of working in varying temperatures, humidity, and other environmental elements.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Although the role is full-time, it does not guarantee 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required.