Closing Team Leader

Job ID: BenefitsEligibilityForYou_C

Pay

The starting pay range for this position is $23.50 - $25.50 per hour. The full pay range is $23.50 - $39.95 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit Target’s benefits page.

About the Role

As a Closing Team Leader, you will continue the momentum from the team’s day of hard work to finish strong, ensuring the guest experience remains a priority until the doors close each night. This role focuses on guest service, sales growth, workload efficiency, and team leadership.

The role helps build and develop skills for a career, including:

• Guest service fundamentals and fostering a guest-first culture
• Driving storewide sales volume and profitability
• Developing effective business partnerships
• Leading closing routines and coaching team members

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and creating equitable experiences.
• Prioritize the guest experience by modeling, training, and coaching service standards.
• Understand your role in sales growth and how each area impacts store profitability.
• Lead and demonstrate a culture of executing best practices, closing skill gaps through coaching and development.
• Problem-solve and prioritize across multiple business areas to execute store strategies and meet sales goals.
• Assist leaders through communication and collaboration to influence sales performance and workload deliverables.
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and updates with store leadership.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding, learning, and accountability to expectations.
• Follow all safe and secure training and processes as a key carrier, addressing store emergency and compliance needs.
• Demonstrate a safety culture by modeling safe behaviors, correcting hazards, and reporting injuries accurately.
• Engage with guests in a welcoming manner, solving their needs and thanking them for shopping at Target.
• Model physical security processes to enhance in-store security culture.
• Support merchandise protection strategies, including ordering, storage, and application.
• Support guest services such as order pick-up (OPU), Drive-Up (DU) orders, and DU returns while maintaining compliance with laws.

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to lead and hold others accountable.
• Ability to communicate using frequency devices, handheld scanners, and other technology.
• Work independently and as part of a team.
• Manage workload and prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Capability to remain focused in a fast-paced environment and accomplish tasks within timeframes.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise efficiently and safely, including lifting or moving up to 44 pounds without assistance.
• Flexible work schedule, including nights, weekends, and holidays.
• Reliable and prompt attendance.
• Ability to work in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift.

Schedule

This role requires a flexible work schedule with varying hours, days, or shifts, including nights, weekends, holidays, and other peak shopping times.