CLOSET SALES/DESIGNER - CLEARWATER

About the role

The Residential Closet Sales/Designer plays a crucial role in creating innovative home design solutions within a client's budget. They assist guests in finding the best financing options, create invoices, and schedule deliveries. Additionally, they engage with customers, attend networking events, and collaborate with cross-functional teams to promote design services.

Responsibilities

• Prospecting/Sales – Help guests design a home they'll love. Assist guests in finding the best financing options. Create invoices and schedule deliveries.
• Management of the CITY CRM System. Engage with customers.
• Presents design solutions to clients and helps the company close business. Increases invoice amounts and sells profit categories.
• Updates boards in showrooms and communicates progress of projects with cross-functional teams.
• Obtains predetermined sales goal expectations on a monthly basis.
• Client Home Design – Creates innovative designs within the client’s budget. Meets with clients, and determines requirements for the project. Measures and draws floor plans to scale. Chooses colors, and develops a paint/color palette for the project. Provides additional design services including lighting, window treatments, wall coverings, cabinetry, and flooring if needed. Place furniture in the appropriate layout to best utilize space and satisfy the functional and aesthetic needs of the client. Selects accessories and wall art to complete in-home design. Accepts delivery/installation of items if necessary. Provides exceptional customer service to all clients. Handles objections and criticism well from clients. Capable of working designs based on client’s needs.
• Product Knowledge - Stay up-to-date with new product information and industry news. Reviews new product information. Understands the features and benefits associated with products to help fulfill the customers' needs.
• Administrative Tasks – Ensure accurate record-keeping and reporting. Completes timesheets, mileage reports, and Design reporting, Account management, project tracking, schedules.

Requirements

• Education & Work Experience: Bachelor’s Degree from an accredited institution. One to five years of experience in or from a related field is required. Interior Design license preferred. Custom Closet Design Background is a plus.
• Work Environment & Schedule: Ability to work evenings and weekends as part of a flexible and accommodating full-time schedule. 40-hour-per-week schedule. 60-70% of travel.
• Physical Requirements: Ability to guide customers throughout the showroom for extended periods of time. Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!
• Technology Requirements: Knowledge of Microsoft Office Programs (i.e. Power Point, Excel, Word, and Outlook, etc.). Google Suite (i.e. Docs, Sheets, Slides, etc.). Sketch Up, Design Files, AutoCAD or equivalent. You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc.