Clinical Team Lead/Outpat

Basic Function

The Outpatient Clinical Supervisor provides clinical and administrative supervision to one or more service units delivering behavioral health services in clinic and community-based settings. Services are provided to children, adolescents, adults, and families.

Reporting Relationship

Reports To: Manager Of Behavioral Health Services
Supervises: Qualified Mental Health Professional, Mental Health Professional

Principal Duties/Responsibilities

• Provide regular, documented clinical and administrative supervision to assigned staff
• Support clinical decision-making, diagnosis, and treatment planning using DSM criteria
• Review and approve clinical assessments, including IM+CANS, and ensure clinical accuracy and appropriateness
• Maintain active IM+CANS certification and ensure staff compliance with certification requirements
• Monitor staff performance, including productivity, documentation timeliness, and quality of care
• Address performance concerns through coaching and corrective action as needed
• Ensure all services and documentation meet Medicaid, Rule 132, and agency standards (assessment, treatment planning, service delivery, discharge, aftercare)
• Submit required quality assurance and management reports in a timely manner
• Assign cases within required timeframes, ensuring appropriate client-to-staff match
• Ensure adequate staffing coverage and scheduling to meet program needs
• Support day-to-day operations, including coordination with administrative and support staff
• Ensure services are clinically appropriate, medically necessary, and aligned with client needs
• Oversee continuity of care, including referrals and coordination with internal and external providers
• Promote a high standard of client engagement and satisfaction
• Ensure compliance with ANCRA, confidentiality laws, the Mental Health Code, and all applicable regulations
• Respond to and report unusual incidents in a timely and appropriate manner
• Maintain a safe and compliant environment for clients and staff
• Participate in program planning, development, and quality improvement initiatives
• Represent the program in internal and community-based meetings
• Participate in agency workgroups and outcomes management processes
• Perform other duties as assigned consistent with the scope of the role

Benefits

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Tuition reimbursement

Compensation

Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.

Environmental Conditions

The noise level in the work environment is usually moderate. Duties are performed in a typical office environment in addition to community locations including client residences, housing developments, schools, and hospitals.