Clinical Support Tech I

Summary

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Incentives

$5,000 Commitment Incentive paid out in 6 installments over 3 years.

Responsibilities

• Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically reviews patient care documentation, noting any significant changes in the patient’s condition and immediately reports to a registered nurse or physician.
• Provides a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
• Performs routine quality assurance audits, safety checks, and inventory of supplies.
• Provides administrative and clerical support including PI audits and data entry.
• Provides clinical support assistance such as cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re‑stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
• Provides direct personal care to patients as outlined in plan of care activities, including bathing, dressing, feeding, and assisting with ambulation.
• Measures and records vital signs, patient height, and weight.
• May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• Reinforces routine teaching given to patients by the registered nurse or physician and documents patient understanding of instructions.
• Distributes patient education materials at the request of patients and/or health care providers.

Education Requirements

High School Diploma or General Education Development (GED).

Licensure/Certification Requirements

Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service. Basic Life Support (BLS) certification.

Professional Experience Requirements

Prior experience not required.

Knowledge, Skills, and Abilities

• Must be fluent in verbal and written English language.
• Capability to develop computer skills if not competent.

Job Details

• Legal Employer: State
• Entity: UNC Faculty Physicians
• Organization Unit: SOM OHNS Admin
• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Salary Range: $18.48 – $25.89 per hour (Hiring Range) – pay determined by experience and internal equity.
• Work Assignment Type: Onsite
• Work Schedule: Day
• Job Location: Chapel Hill, North Carolina
• Exempt From Overtime: No
• Benefits: UNC Health benefits; eligibility to continue participation in TSERS or ORP if currently enrolled.