Clinical Support Tech

About the role

Watertown Regional Medical Center is seeking a full-time Clinical Support Tech to join our Urology Clinic. The clinic is open Monday through Thursday, 8:00 am to 4:30 pm, and Friday, 8:00 am to 12:00 pm. We offer a $7,500 Sign On Bonus and the opportunity to be part of a hospital that consistently earns national awards for its high-quality care.

Job Summary

The Clinic Clinical Support II provides advanced clinical support in an outpatient clinic setting under the supervision of licensed providers. This role performs a wide variety of patient care tasks, clinical procedures, and administrative functions to ensure efficient patient flow and high-quality care.

Responsibilities

• Collect and document patient history, vital signs, and screening information.
• Prepare patients and examination rooms for provider evaluation and procedures.
• Perform phlebotomy, administer immunizations, and assist with laboratory procedures according to established protocols.
• Administer medications and treatments as directed by providers and within scope of practice.
• Assist providers with minor procedures using aseptic techniques.
• Communicate test results and provide patient education under provider supervision.
• Maintain and operate clinical equipment according to safety standards.
• Support care coordination by obtaining reports and records, and participating in pre-visit planning.
• Document care provided in electronic medical record accurately and timely.
• Collaborate with providers, nurses, and team members to promote quality care and patient satisfaction.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant, EMT, or LPN program required.
• Medical Assistant (CMA preferred), Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN) certification required.
• Basic Life Support (BLS) certification required within time frame required by facility policy.
• Prior experience in a clinic or healthcare setting required.

Skills

• Proficient in clinical procedures, specimen collection, and basic laboratory processes.
• Strong knowledge of patient care standards, infection control, and safety guidelines.
• Ability to prioritize tasks, exercise sound judgment, and respond appropriately in urgent situations.
• Effective communication and interpersonal skills to interact with patients, families, and healthcare team.
• Commitment to patient confidentiality and professional conduct.