Clinical Support Representative - OBGYN

Patient Care

• Promptly rooms patients, using EMR to alert provider that patient is ready.
• If requested by patients, acts as chaperone/patient observer during appointments or procedures.
• Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam; remains in exam room when necessary/requested.
• Functions as a witness for procedural consents if required.
• Responds appropriately to emergency/code situations.

Clerical / Other

• Obtains and scans documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
• Completes medical forms and other requests for information as appropriate and required.
• Prepares and sends patient correspondence as required.
• Aids clinical staff with the maintenance of patient education materials as needed.
• Prompts performance of call-backs as directed by provider and manager.
• Provides patients with follow-up care instructions as instructed by provider.

Environmental / Safety

• Adheres to universal body fluids precautions and infection control policies.
• Disposes of infectious waste properly.
• Promotes infection control by using appropriate hand washing techniques.
• Maintains patient care areas neat, orderly, well stocked and properly prepared.
• Cleans and disinfects instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order.
• Notifies Supervisor of malfunctions.
• Sets up equipment and instruments as per practice protocol.
• Cleans and restocks equipment as needed.
• Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts.
• Sets up equipment and instruments as per practice protocol.
• Cleans and restocks equipment as needed.
• Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items.

Qualifications

• High School Diploma/GED (Required)
• Completion of an accredited Medical Assistant or Certified Nursing Assistant program (Preferred)
• 1+ years of related experience (Preferred)