Clinical Specialist - San Francisco , CA

About the role

The Clinical Specialist plays a critical role in delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. Key responsibilities include:

• Ensuring optimal OR workflow and troubleshooting during live cases
• Providing in-service education
• Supporting installations and software updates
• Helping drive procedural efficiency across assigned accounts
• Pricing: $108,000 to $108,000

Responsibilities

You will deliver product training and clinical education to surgeons, staff, and new users. Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts. Provide in-service and field support, including installations and software updates. Execute procedural scheduling and efficiency improvements to maximize case coverage. Partner with Sales to identify opportunities for utilization growth and account retention. Collaborate with team members to drive program efficiency and ensure regulatory compliance. Support marketing and training events, including physical setup and presentations. Gather and relay customer insights to Marketing and R&D to inform product and program enhancements. Maintain accurate case log files, expenses, and administrative documentation in Salesforce. Upload cases logs as required to central repository for all cases supported. Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones.

Requirements

Qualifications include a Bachelor’s degree or equivalent experience, 2-4 years clinical experience preferred, strong interest in medical devices and robotics, and a strong communicator and engaging educator with excellent presentation skills. Must have a collaborative team player with a commercially aligned, customer-focused mindset, ability to influence surgeon adoption and drive procedural growth, hands-on, adaptable, and willing to execute tactically in the field, analytical thinker with strong attention to detail and problem-solving skills. Must achieve clinical proficiency such that you can cover a case independently within 60 days post-graduation of our internal sales training program, Aqua Academy.

Qualifications We Would Like You To Possess

• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field
• Analytical thinker with strong attention to detail and problem-solving skills

Benefits

PROCEPT BioRobotics offers a competitive compensation package, including:

• Base Salary: $108,000 to $108,000
• Health Insurance
• Retirement Plans
• Flexible Work Arrangements
• Professional Development Opportunities

Pay

$108,000 to $108,000