Clinical Solutions Specialist (Midwest Territory)

About the role

The Clinical Solutions Specialist serves as a clinical subject matter expert and customer-facing partner, supporting both pre- and post-sale activities. This role is responsible for delivering high-quality product demonstrations, clinical training, and ongoing solution support to healthcare customers, while closely collaborating with Sales Account Executives to support pipeline development and deal success.

Responsibilities

• Deliver compelling, clinically accurate product demonstrations to prospective customers in partnership with Sales Account Executives.
• Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators.
• Conduct clinical onboarding and training sessions (virtual and in-person) for new customers, tailored to specific clinical roles and workflows.
• Develop and refine clinical training materials, best practices, and enablement resources in collaboration with Product, Customer Success, and Marketing.
• Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights post-implementation.
• Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights and inform product improvements.
• Act as the voice of the clinician internally, providing feedback to Product and Engineering teams on usability, workflow alignment, and feature needs.
• Support internal enablement by training Sales, Customer Success, and other teams on clinical use cases and product updates.
• Ensure all customer-facing activities align with regulatory, compliance, and quality requirements applicable to medical devices and SaMD products.
• Maintain current knowledge of clinical best practices, industry standards, and relevant healthcare regulations.

Requirements

• Bachelor’s degree in a clinical, scientific, or healthcare-related field preferred, or equivalent work experience.
• 3+ years of relevant clinical, clinical support, clinical applications, or healthcare technology experience.
• RPSGT Certification (required).
• Hands-on experience working with clinicians in a hospital, health system, or clinical practice environment.
• Experience delivering clinical training, product demonstrations, or workflow education to healthcare audiences.
• Experience supporting sales teams or working in a pre-sales, post-sales, or customer success capacity preferred.

Preferred

• Located in Central or Eastern time zones.
• Certified in Clinical Sleep Health (CCSH).
• Certified Respiratory Therapist - Sleep Disorders Specialty.

Company Culture

We embrace the Pineapple! At EnsoData, we strive to make healthcare better, putting customers first, being great teammates, and getting stuff done. We also practice a focus on quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail.

Benefits

• Hybrid/Remote Company option.
• Health, dental, and vision insurance.
• Paid time off options.
• Stock options.
• Company Bonus Program.
• 401(k) to help people invest in the future.
• Team Summits!

Contact Information

To apply, submit a resume online and our hiring team will choose those that seem like the best candidates. Expect an opportunity to show your skills and a final interview opportunity to meet a few people from the team. For more information, visit our website or contact us at angela@ensodata.com.