Clinical Solutions Specialist (Midwest Territory)

About the role

The Clinical Solutions Specialist serves as a clinical subject matter expert and customer-facing partner, supporting both pre- and post-sale activities. This role is responsible for delivering high-quality product demonstrations, clinical training, and ongoing solution support to healthcare customers, while closely collaborating with Sales Account Executives to support pipeline development and deal success.

Responsibilities

• Deliver compelling, clinically accurate product demonstrations to prospective customers in partnership with Sales Account Executives
• Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators
• Conduct clinical onboarding and training sessions (virtual and in-person) for new customers, tailored to specific clinical roles and workflows
• Develop and refine clinical training materials, best practices, and enablement resources in collaboration with Product, Customer Success, and Marketing
• Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights post-implementation
• Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights and inform product improvements
• Act as the voice of the clinician internally, providing feedback to Product and Engineering teams on usability, workflow alignment, and feature needs
• Support internal enablement by training Sales, Customer Success, and other teams on clinical use cases and product updates
• Ensure all customer-facing activities align with regulatory, compliance, and quality requirements applicable to medical devices and SaMD products
• Maintain current knowledge of clinical best practices, industry standards, and relevant healthcare regulations

Requirements

• Bachelor's degree in a clinical, scientific, or healthcare-related field preferred, or equivalent work experience
• 3+ years of relevant clinical, clinical support, clinical applications, or healthcare technology experience
• RPSGT Certification (required)
• Hands-on experience working with clinicians in a hospital, health system, or clinical practice environment
• Experience delivering clinical training, product demonstrations, or workflow education to healthcare audiences
• Experience supporting sales teams or working in a pre-sales, post-sales, or customer success capacity preferred

Preferred

• Located in Central or Eastern time zones
• Certified in Clinical Sleep Health (CCSH)
• Certified Respiratory Therapist - Sleep Disorders Specialty
• Registered Respiratory Therapist - Sleep Disorders Specialty

Company Culture

We embrace the Pineapple! At EnsoData, we strive to make healthcare better by putting customers first, being a great teammate, and getting stuff done. We also practice a focus on quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail.

Benefits

• Hybrid/Remote Company
• Health, dental, and vision insurance
• Paid time off options
• Stock options
• Company Bonus Program
• 401(k) to help people invest in the future
• Team Summits!

Pay

$90,000 to $100,000 OTE (base salary plus variable compensation)

Schedule

Hybrid or Remote